🛡️

Your Data is Your Business

At RestoPi, we protect your restaurant data like we protect our own family recipes. Complete transparency, zero compromises, 100% control in your hands.

GDPR Compliant
ISO 27001 Standards
Indian IT Act 2000
256-bit Encryption

Last Updated: 29 October 2025

🎯 The 30-Second Summary

Because we know you're busy running your restaurant:

  • We collect: Only restaurant operational data needed to save you ₹2 lakhs monthly
  • We DON'T sell: Your data to anyone, ever. Your competitor won't know your secrets
  • You control: Export, delete, or modify your data anytime - it's yours
  • We protect: Bank-level security, encrypted storage, regular audits

📊 1. Information We Collect

Restaurant Operational Data

  • • Sales transactions and order details
  • • Inventory levels and stock movements
  • • Menu items and pricing information
  • • Customer order patterns (anonymized)
  • • Staff scheduling data

Why we need this: To predict waste, optimize inventory, and help you save ₹2 lakhs monthly

Account Information

  • • Restaurant name and location
  • • Owner/manager contact details
  • • Business registration information
  • • Payment and billing details

Why we need this: To provide services and ensure you get the savings you deserve

Technical Data

  • • Device information and IP addresses
  • • Login times and feature usage
  • • Error logs and performance metrics

Why we need this: To maintain security and improve your experience

🔧 2. How We Use Your Information

To Save You Money

  • ✓ Predict and prevent waste
  • ✓ Optimize inventory levels
  • ✓ Forecast demand accurately
  • ✓ Identify profit opportunities

To Give You Time Back

  • ✓ Automate routine decisions
  • ✓ Streamline operations
  • ✓ Reduce manual work
  • ✓ Enable remote management

To Improve Service

  • ✓ Personalize recommendations
  • ✓ Provide customer support
  • ✓ Send important alerts
  • ✓ Develop new features

To Maintain Security

  • ✓ Prevent unauthorized access
  • ✓ Detect fraudulent activity
  • ✓ Ensure data integrity
  • ✓ Comply with regulations

🤝 3. Data Sharing & Disclosure

🚫 We NEVER Sell Your Data

Your operational data is your competitive advantage. We will never sell, rent, or trade your information to third parties. Your competitors will never see your data through us.

We Only Share When:

👨‍⚖️

Required by Law

Court orders, government requests, or legal proceedings

🔧

Service Providers

Cloud hosting (AWS), payment processing (Razorpay), SMS services - all under strict NDAs

With Your Consent

Only when you explicitly authorize us for specific purposes

📊

Anonymized Insights

Industry trends and benchmarks with all identifying information removed

🔒 4. Data Security

Bank-Level Protection for Your Restaurant Data

Technical Safeguards

  • 🔐 256-bit AES encryption at rest
  • 🔐 TLS 1.3 encryption in transit
  • 🔐 Multi-factor authentication
  • 🔐 Regular security audits
  • 🔐 Automated threat detection

Operational Security

  • 👥 Limited access on need-to-know basis
  • 👥 Background checks for all employees
  • 👥 Regular security training
  • 👥 Incident response team 24/7
  • 👥 Compliance with ISO 27001

🛡️ Your data is stored in secure AWS data centers in Mumbai, ensuring low latency and compliance with Indian data laws

⚖️ 5. Your Rights & Control

You Own Your Data. Period.

Access & Export

Download all your data anytime in CSV, Excel, or JSON format. Switch services without lock-in.

Correction

Update any incorrect information immediately through your dashboard or contact support.

Deletion

Request complete deletion of your account and data. We'll process within 30 days.

Portability

Transfer your data to another service. We support standard formats for easy migration.

⏱️ 6. Data Retention

Active Account Data

We keep your operational data as long as you're using RestoPi to help you track trends, compare performance, and maximize savings over time.

After Account Closure

30 days: Data available for reactivation or export
90 days: Anonymized for aggregated insights
7 years: Financial records for tax compliance (as required by Indian law)

Note: You can request immediate deletion, except for data we must retain for legal compliance

🍪 7. Cookies & Tracking

Essential Cookies

Login sessions, security tokens, language preferences - required for RestoPi to work

Analytics Cookies

Understanding feature usage to improve your experience (Google Analytics with IP anonymization)

No Marketing Cookies

We don't use tracking cookies for advertising or retargeting

👶 8. Children's Privacy

RestoPi is designed for restaurant businesses and is not intended for use by children under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at privacy@restopi.com.

🌍 9. International Data Transfers

Data Stays in India

Your primary data is stored in AWS Mumbai data centers. For global restaurant chains, we may process data internationally with your consent, always maintaining the same security standards.

Safeguards: Standard Contractual Clauses, adequacy decisions, and encryption for any international transfers

📝 10. Updates to This Policy

We may update this privacy policy to reflect changes in our practices or legal requirements. We'll notify you of significant changes via:

  • ✉️ Email to your registered address
  • 📱 In-app notifications
  • 🔔 Dashboard alerts
  • 📅 30-day notice before changes take effect

📞 11. Contact Us

Questions About Your Privacy?

Data Protection Officer

Email: privacy@restopi.com

Phone: +91 98842-48927

Response time: Within 48 hours

Registered Office

RestoPi Technologies Pvt. Ltd.

Bangalore, Karnataka

India - 560001

⚖️ 12. Legal Compliance

Indian Regulations

  • ✓ Information Technology Act, 2000
  • ✓ IT Rules, 2011
  • ✓ Personal Data Protection Bill (when enacted)
  • ✓ RBI data localization requirements

International Standards

  • ✓ GDPR (for EU customers)
  • ✓ CCPA (for California customers)
  • ✓ ISO 27001 certification
  • ✓ SOC 2 Type II compliance

Your Trust is Our Foundation

Just as you trust us to help save ₹2 lakhs monthly and get you home by 10 PM, we take seriously our responsibility to protect your data.

1000+
Restaurants Trust Us
99.99%
Uptime SLA
256-bit
Encryption Always
24/7
Security Monitoring
Start Your Liberation Journey Securely →